Community guidelines
Our community is a safe space. Not a debate club. Not a dumping ground. We're real humans behind our products. We genuinely enjoy hearing from you – your experiences, your questions, your skin stories. Your success stories of unlearning what harmful beauty standards and indoctrination by the beauty industry. But let's be crystal clear about what this space is for.
We welcome:
- Curiosity
- Kindness
- Questions
- Different skin experiences
- Respectful disagreement
We do not tolerate:
- Racism
- Misogyny
- Homophobia
- Transphobia
- Xenophobia
- Any form of hate speech
- Threats of violence
- Harassment of any kind
- Bullying or intimidation
- Rudeness disguised as "honesty"
The consequences are simple: Step out of line once and you're out. No warnings. No second chances. We're not waiting for social media platforms to step in and moderate. Let's be real, when do they ever moderate anything that doesn't serve their own bottom line? We're the moderators. And we intend to keep this community safe.
We will block and remove without discussion. This is our space and we intend keep it safe. If that costs us a customer, so be it. Our values are not for sale.